Sales personnel agreed prior to our making a 320 mile trip from Ohio to Kentucky on both our trade in and the price of the used 2010 Chevrolet Traverse. After driving for three plus hours Dan Cummins did not have the Chevy Traverse on the lot.
The owner's wife had taken the car home and we had to drive 20 to 25 minutes to the owner's home to secure the vehicle and drive it back to the dealer. After waiting at the dealer for three hours they added in several fees and tax and title and would not honor their prior commitment on our trade in, even though our trade in was exactly as we indicated in the pictures and description.
The dealer advised he did not know we were trying to get to a certain payment which should have not made any difference as if he had honored the agreement we would have the payment where we wanted.
We had to have a baby sitter for the complete day and wasted six hours driving plus three hours at the dealer, plus a full tank of gass.
You have to be extremely careful in dealing with Dan Cummins as they will not honor previous agreements even though we had Emails and phone conversations indicating they would prior to making the long trip to Paris Ky.